Help Center
Support
Answers to the questions we hear most. Still stuck? We are an email away.
Is Cadelassi really free?
Yes, entirely. There is no purchase necessary at any point, and we never ask for payment details.
Can I win or withdraw money?
No. Cadelassi is a social casino. Games run on virtual credits that have no monetary value, and there is nothing to cash out.
How do I create an account?
Click "Registration" in the header, choose a username, enter your email and a password, and you are in. It takes seconds.
I forgot my password — what now?
Because accounts are stored locally for this demo experience, simply register again or log in with your username to continue. For help, email us.
A game will not load. What should I do?
Refresh the page, check your internet connection, and make sure your browser is up to date. Disabling aggressive ad-blockers can also help demo frames load.
Do you have a mobile app?
There is no separate app to install. Cadelassi works directly in your mobile browser and adapts to your screen automatically.
How do you handle my data?
We collect as little as possible and never sell it. See our Privacy Policy for the full picture.
I want to take a break from playing.
Good idea any time it stops being fun. Simply log out and close the tab. For support resources, visit our Responsible Gaming page.
Need something more specific? Head to our contact form or write to [email protected]. For entertainment only. No purchase necessary. 18+.